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Welcome to Jerry’s Club, Jerry’s Kenton’s Prepaid Wallet & Rewards App.
Jerry’s Club gives members an easy way to top up a prepaid wallet, track rewards, manage account activity, and enjoy simple in-house cashless spending at Jerry’s.
It is ideal for regular customers, parents wanting to load spending money in advance, and anyone looking for a quicker and more convenient way to pay in-house.
At this stage, Jerry’s Club can be used for qualifying in-house purchases at Jerry’s only. It cannot yet be used to purchase event tickets online through the Jerry’s website.
With Jerry’s Club, members can top up in advance, view their balance in the app, and keep track of rewards and account activity, all in one place.
How it works
What is Jerry’s Club?
Jerry’s Club is Jerry’s Kenton’s prepaid wallet and rewards app, designed to make in-house spending easier, quicker and more convenient. It gives members an easy way to top up a prepaid wallet, view their balance, track rewards and manage account activity in one place.
How do I get started with Jerry’s Club?
To get started, simply purchase your Jerry’s Club card from a staff member at Jerry’s. A staff member will activate your card and load money onto it so that you can start using your prepaid wallet and rewards account.
How do Jerry’s Club rewards work?
Jerry’s Club members can enjoy rewards through the app as part of the Jerry’s Club rewards programme. The app allows members to track their rewards and view their progress directly from their account, making it easy to enjoy the benefits of being part of the club.
What can I use my Jerry’s Club wallet for?
Your Jerry’s Club wallet can be used for qualifying in-house purchases at Jerry’s. It is a simple and convenient way to pay in-house while keeping your spending and account activity easy to track in the app.
How do I top up my wallet?
Once your card has been activated, you can top up your Jerry’s Club wallet and manage your balance with ease. You can also top up via the online gateway, making it even easier and more convenient to load money in advance for qualifying in-house spending at Jerry’s.
Can I buy event tickets online with Jerry’s Club?
Not at this stage. Jerry’s Club can currently be used for qualifying in-house purchases at Jerry’s only. It cannot yet be used to purchase event tickets online through the Jerry’s website.
Why is Jerry’s Club ideal for parents?
Jerry’s Club is ideal for parents who want to load spending money in advance and give family members a simple, controlled and convenient way to spend in-house at Jerry’s. This is especially useful during season when you want to keep better control of your children’s spending. For added convenience, you can even top up via the online gateway.
Why is Jerry’s moving towards a cashless environment?
Jerry’s Club supports a smoother cashless environment by making in-house payments quicker, easier and more convenient. It helps simplify the payment experience for customers while making spending more efficient in-store.
How do I get my Jerry’s Club card?
To get started, simply purchase your Jerry’s Club card from a staff member at Jerry’s. A staff member will activate your card and load money onto it so that you can start using your prepaid wallet and rewards account.
What happens if I lose my card?
Your Jerry’s Club card should be treated like cash. Lost, stolen, damaged or misused cards remain the customer’s responsibility. Jerry’s is not obliged to replace a lost or damaged card or restore any linked balance or reward, but may do so at its discretion where ownership and the relevant balance can be satisfactorily verified.
Can I get a cash refund from my Jerry’s Club wallet?
No. Jerry’s Club wallet balances are not redeemable for cash, and no cash refunds or balance refunds will be given unless required by law. We recommend topping up smaller amounts at a time, so that balances are easier to use and top up again as needed.
When does my wallet top-up reflect?
If a top-up is processed through an online payment provider, your wallet will only be credited once the payment has been successfully confirmed and recorded by the Jerry’s Club system. Pending, failed, cancelled, declined, reversed, disputed or unconfirmed payments will not create an available wallet balance.
Can Jerry’s correct or reverse a transaction or reward?
Yes. Jerry’s may delay, refuse, reverse or correct a top-up, wallet credit, transaction, reward entry or account record where there is a failed or disputed payment, suspected fraud, insufficient balance, suspension of the account, technical issue, unauthorised activity, or an administrative, payment-provider or human error.
Do Jerry’s Club rewards have a cash value?
No. Rewards, stamps, points and benefits do not have a cash value unless expressly stated otherwise. They may also be subject to minimum purchase rules, thresholds, expiry rules or redemption rules.
Can rewards be adjusted or removed?
Yes. Jerry’s may adjust, withhold, reverse, cancel or refuse rewards where fraud, misuse, duplicate entries, abuse, suspicious conduct or error is identified. Jerry’s may also amend the rewards structure, thresholds, redemption rules or benefits from time to time.
What personal information does Jerry’s Club collect?
Jerry’s Club may collect and process information such as your name, surname, mobile number, email address, card number, account details, transaction history, balance history, rewards history, account activity, support information, and technical or device-related information associated with use of the app or website.
Why does Jerry’s Club collect my information?
Your information is collected to create and manage your account, activate and manage your card, process wallet balances and rewards, support transactions, verify identity where necessary, provide customer support, maintain security, detect fraud or misuse, communicate service updates, comply with legal obligations, and improve the service.
Does Jerry’s Club share my information?
Jerry’s may share information where reasonably necessary with authorised service providers, operators, hosting and infrastructure providers, payment providers where applicable, professional advisers, and regulators or authorities where required by law. Jerry’s does not sell your personal information.
What if the app or system is temporarily unavailable?
Jerry’s does not guarantee uninterrupted or error-free access to the app, website, card system or wallet system. Services may occasionally be unavailable due to maintenance, upgrades, internet issues, third-party outages, technical faults, operational issues or payment-provider problems.
Can Jerry’s suspend a card or account?
Yes. Jerry’s may suspend, restrict, deactivate or cancel a card or account where it reasonably suspects fraud, misuse, unlawful activity, unauthorised access or use contrary to the Terms of Use. Access may also be suspended for maintenance, upgrades, security reasons or technical failures.
