Jerry’s Website User Agreement

  1. Introduction

Welcome to Jerry’s (“Company,” “we,” “our,” “us”). This User Agreement governs the use of our event services, including purchasing event tickets, making payments, and accessing our venue.

By purchasing tickets or using any of our services, you agree to these terms. If you do not accept them, you may not attend our events or use our services.

This agreement also incorporates our Privacy Policy, Website Terms, and other policies available on our website.

  1. Eligibility

2.1. You must be at least 18 years old to purchase tickets or attend events where age restrictions apply.

2.2. If you are under 18, you may attend age-restricted events only with parental or legal guardian consent where applicable.

  1. Event Ticket Sales & Bookings

3.1. Ticket Purchases

  • All ticket sales are final and subject to availability.
  • Your ticket grants access only to the specific event it was purchased for.

3.2. Refunds & Cancellations

  • No refunds will be issued except in cases where Jerry’s cancels the event.
  • If an event is postponed, your ticket will remain valid for the rescheduled date.
  • Refunds, if applicable, will be processed using the original payment method within 7–14 business days.

3.3. Ticket Resale & Transfers

  • Reselling tickets without prior written consent from Jerry’s is prohibited.
  • Tickets may be transferred only through our official platform (if applicable).

3.4. Entry & Admission

  • A valid ticket must be presented for entry.
  • We reserve the right to refuse entry without refund if a guest violates venue rules, behaves disruptively, or presents fraudulent tickets.
  1. Payments & Charges

4.1. Accepted Payment Methods

  • We accept credit/debit cards, EFT, and cash payments (where available).
  • All prices are in South African Rand (ZAR) unless stated otherwise.

4.2. Refunds & Chargebacks

  • If a chargeback is initiated without valid reason, your ability to purchase future tickets may be restricted.
  • Any disputes regarding payments must be reported within 7 days of purchase.
  1. Event Conduct & Responsibilities

5.1. Venue Rules & Conduct

  • Guests must comply with all event and venue rules, including security screenings and alcohol regulations.
  • Disruptive, violent, or illegal behavior will result in immediate removal from the venue without refund.

5.2. Personal Belongings & Liability

  • Jerry’s is not responsible for lost, stolen, or damaged personal items at events.
  • Attendees assume all risks associated with attending events, including potential injury, illness, or property damage.

5.3. Prohibited Items & Activities

  • No weapons, illegal substances, outside alcohol, or disruptive items are allowed at Jerry’s events.
  • Unauthorized photography, video recording, or broadcasting of events may result in removal.
  1. Privacy & Data Protection

6.1. Collection & Use of Personal Information

  • Your personal information will be used only for event management, ticket processing, and security purposes.
  • We do not sell or share your data with third parties for marketing purposes without your consent.

6.2. Photography & Media

  • By attending an event, you agree to be photographed or recorded. These materials may be used for marketing or promotional purposes.
  • If you do not wish to appear in event media, notify event staff before the event begins.
  1. Liability & Indemnification

7.1. Limitation of Liability

  • Jerry’s is not liable for any injuries, losses, or damages incurred while attending an event, except in cases of gross negligence.

7.2. Indemnification

  • By purchasing a ticket and attending an event, you agree to indemnify and hold Jerry’s harmless from any claims, damages, or legal actions arising from your attendance or actions at our events.
  1. Termination & Refusal of Service

8.1. We reserve the right to deny entry, revoke tickets, or remove guests if they violate these terms or engage in disruptive behavior.

8.2. Any guest removed from an event will not be eligible for a refund or future ticket purchases.

  1. Governing Law & Disputes

This agreement is governed by the laws of South Africa. Any disputes must be resolved in the courts of [City, South Africa].

  1. Contact Information

For any inquiries, support, or refund requests, please contact:

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Final Note:

By purchasing a ticket and attending an event at Jerry’s, you agree to comply with this User Agreement and all event policies.